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FAQ
Frequently Asked Questions
How often is the magazine published?
I have just ordered a subscription. When should I expect my first issue to arrive?
How can I contact the editorial department?
How do I contact subscription customer service?
Where can I purchase a back issue?
Why have I received an invoice when I have already paid?
Why have I received a renewal notice when I have already renewed?
What do I do if I am getting late delivery or I am missing an issue?
Answers
Simple Grace
is published 12 times per year.
Return to Questions
Your first issue should arrive in approximately
6-10 weeks
.
Return to Questions
For general questions about the magazine, please email us at:
help@simplegrace.com
.
For reader questions for the devotional, please email us at
DearJesus@simplegrace.com
.
For sharing your own inspiring stories, please email us at:
MyStory@simplegrace.com
.
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Subscription customer service can be reached by email at:
simplegrace@emailcustomerservice.com
, or by writing to us at:
Simple Grace
PO Box 433310
Palm Coast, FL 32143-3310
Return to Questions
Please send your request to:
Simple Grace
Attn: Back Issue Department
270 Sylvan Avenue
Englewood Cliffs, NJ 07632
Please include a check or money order for $6.00 per copy requested for U.S. orders. Please include a check or money order for $9.00 in U.S. funds for Canadian or International orders.
Please also include a note indicating which issue you are requesting, along with a contact number or email address where you may be reached if we have any questions about fulfilling the request.
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It's possible that an invoice may arrive after you have already submitted your payment. If this happens, it's most likely a case of correspondence crossing in the mail so please disregard the bill. You also have the option of checking your account status by clicking
here
to see if your payment has been applied.
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It's possible that a renewal notice may arrive after you have already submitted your renewal request. If this happens, it's most likely a case of correspondence crossing in the mail so please disregard the bill. You also have the option of checking your account status by clicking
here
to see if your subscription expiration date has been updated.
Return to Questions
If you have seen
Simple Grace
on the newsstand but have not received your copy in the mail yet, please know that it's most likely on its way and will arrive shortly. If you still have questions or concerns regarding your subscription, please email by clicking
here
and provide your name, mailing address and zip or postal code as well as the exact nature of the problem you're experiencing so that we may help.
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